Shipping policy
Shipping Policy
Last Updated: September 13, 2026
Thank you for shopping with Love Marnie. We’re committed to making sure your order reaches you safely and smoothly. Please review our shipping information below before placing your order.
Order Processing
Orders are typically processed within 1–3 business days after your order has been confirmed.
During holidays, sales, new product launches, or periods of high order volume, processing may take a little longer.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Times
Estimated delivery times after your order has been processed:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 7–15 business days |
| Canada | 8–18 business days |
| United Kingdom | 7–15 business days |
| Australia & New Zealand | 8–18 business days |
| Europe | 8–18 business days |
| Other International Destinations | 10–25 business days |
Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs, local postal services, severe weather, holidays, or other circumstances outside our control.
Shipping Fees
Shipping costs, if applicable, will be displayed at checkout before payment.
From time to time, Love Marnie may offer free shipping promotions. Any applicable requirements will be shown on our website or during checkout.
Order Tracking
When tracking is available, you will receive a tracking number by email after your order ships.
Please allow a few business days for tracking information to update after receiving your shipping confirmation.
If your tracking information has not updated for an extended period, please contact us at contact@lovemarnie.shop.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error in your shipping information, please contact us as soon as possible at [Support Email].
We will do our best to update your address before shipment, but we cannot guarantee changes once an order has been processed or shipped.
We are not responsible for orders delivered to an incorrect address provided by the customer.
Lost, Delayed or Missing Packages
If your package appears to be significantly delayed or missing, please contact us and we’ll help you investigate the shipment.
A package marked as “Delivered” by the shipping carrier may require additional investigation with the carrier before a replacement or other resolution can be offered.
Damaged Items
If your order arrives damaged, please contact us at contact@lovemarnie.shop as soon as possible after delivery.
Please include your order number, a description of the issue, and clear photos of the damaged item and packaging so our support team can review your case.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer and are not included in the product or shipping price.
Customs procedures may also cause additional delivery delays.
Multiple Packages
Some orders containing multiple items may be shipped separately. As a result, you may receive more than one package or tracking number for the same order.
Don’t worry if all of your items do not arrive at the same time.
Questions About Your Order
If you have any questions regarding shipping or your order, please contact:
Love Marnie
Email: contact@lovemarnie.shop
Our customer support team will be happy to assist you.